Shipping policy

At Prinz Art Store, we take pride in delivering unique art, jewelry, and decor to your home. Please review our shipping guidelines below.

Processing Time

  • Jewelry & Small Decor Items: Typically ship within 2–5 business days.

  • Wall Art Prints & Figurines: Typically ship within 5–7 business days.

  • Handmade Canvases & Custom Artworks: These items are carefully crafted by hand and may require additional time before shipping. Please allow 7–14 business days for production.

Frames (Sold Separately)

  • Frames are not included with canvas prints.

  • If you would like to display your artwork framed, frames must be purchased separately from our Frames Collection.

  • This ensures flexibility in choosing the perfect frame size and style for your artwork.

Shipping Times

  • Domestic Shipping (within [your country]): 3–7 business days.

  • International Shipping: 7–21 business days, depending on destination and customs clearance.

Please note: Delivery times may vary based on your location and the size/weight of the order.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the product weight, size, and destination.

  • We may occasionally offer free shipping promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package’s journey.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, duties, or taxes charged by their country.

Damages or Issues

We carefully package all items, but if your order arrives damaged, please contact us immediately at [your email address] with photos so we can resolve the issue quickly.

Questions

If you have any questions about shipping or special delivery requests, please contact us at:
📧 [support@prinzartstore.com]
📞 [0049 561 84097936]